I booked online. Here is the booking code.
pre-no-TA-to — stress on third syllable. Clear 't' sound, not aspirated.
Present at the ticket counter or self-service kiosk when you have already purchased tickets online. Show the QR code or booking number on your phone screen or printout.
Online booking ('prenotazione online') is increasingly common at Italian multiplexes. Platforms like MYmovies.it, the cinema chain's own app, or third-party sites like Fandango Italy are used. You may need to show ID alongside the booking confirmation.
Ho comprato i biglietti sull'app.
I bought the tickets on the app.
Specifies you used a mobile app rather than the website.
Posso ritirare i biglietti allo sportello?
Can I collect the tickets at the counter?
Asks how to exchange your online booking for physical tickets.
Il biglietto è direttamente sul telefono.
The ticket is directly on my phone.
For mobile tickets — no need to print or collect.
'Buona visione!' (literally 'good viewing') is the standard Italian farewell at a cinema — equivalent to 'enjoy the film'. Staff say it automatically and you can respond with 'grazie, altrettanto'.