What is this hotel called? I want to recommend it to friends.
con-si-GLIA-re — four syllables, stress on the third.
A flattering question at check-out showing you want to share the experience. Often asked by genuinely delighted guests.
'Come si chiama' (what is it called) uses the reflexive verb 'chiamarsi' — literally 'how does it call itself'. 'Lo voglio consigliare' = I want to recommend it. 'Consigliare' (to recommend) is also the verb for 'to advise' — here used in the sense of word-of-mouth recommendation.
Mi lascia un biglietto da visita?
Can you leave me a business card?
Ask for a card to share the hotel's contact details with friends
Avete una pagina su Instagram?
Do you have an Instagram page?
Social media is important for Italian boutique hotels
Come si trova il vostro hotel su Booking.com?
How do I find your hotel on Booking.com?
Ask for the exact listing name so friends can find and book it
Word-of-mouth ('passaparola') is the most powerful marketing tool for small Italian hotels. A single enthusiastic traveller who recommends a hotel to friends, colleagues, and on social media can generate a wave of bookings. This is why Italian hoteliers invest so genuinely in personal service.