Can you check in the system?
'Controllare' — con-trol-LA-re. Four syllables.
Use when you do not have a receipt but believe the shop has a record of your purchase. Many Italian shops keep purchase histories especially for loyalty card holders.
'Può' is the third-person singular polite form of 'potere' (can/may) — it is the formal 'lei' conjugation. 'Controllare' means to check or verify. 'Nel sistema' means in the system — 'nel' is 'in + il'. This is a polite and reasonable request.
Avete la mia cronologia degli acquisti?
Do you have my purchase history?
Asks directly about stored records.
Ho la fidelity card.
I have the loyalty card.
Triggers purchase lookup.
Ho pagato con questa carta — può vedere?
I paid with this card — can you see?
Offers card as identifier.
Italian supermarkets and fashion chains like Zara, Coin, and La Rinascente keep purchase histories for loyalty card holders. This can substitute for a receipt in many (though not all) shops.