The product does not match the description.
'Corrisponde' — cor-ri-SPON-de. Four syllables.
Use for online purchases where the item received differs from what was advertised. This is a strong legal claim and entitles you to a full refund without needing to prove a manufacturing defect.
'Corrispondere a' means to correspond to or match. This phrase invokes consumer protection for 'non-conforming goods'. Under EU law, goods that do not match their description can be returned regardless of the shop's internal policy.
Non è come nelle foto.
It is not like in the photos.
More casual — for online purchases.
Le caratteristiche sono diverse.
The characteristics are different.
Technical — for specifications.
Mi aspettavo qualcosa di diverso.
I expected something different.
Softer, more subjective.
Screenshots of the product listing at the time of purchase are invaluable evidence. Italian online consumer complaints can also be filed with the Antitrust Authority (AGCM) if a shop refuses to cooperate.