How many days does the refund take?
'Vogliono' — VOL-yo-no. Stress on the first syllable.
Ask this before leaving the shop so you know when to check your bank account. It also holds the shop accountable to a specific timeframe.
'Ci vogliono' is the impersonal form of 'volere' meaning 'it takes' (literally 'they are needed'). It is always used with 'ci' in this construction. 'Quanti giorni' means 'how many days'. This is one of the most useful impersonal constructions in Italian.
Quando arriva il rimborso?
When does the refund arrive?
Simpler and more direct.
In quanti giorni vedo i soldi sulla carta?
In how many days will I see the money on my card?
Specifies card refund.
È immediato?
Is it immediate?
Short and direct — for cash refunds.
Italian bank processing times can be slower than northern European countries. A refund to a Bancomat (debit card) may take up to 7 days; credit card refunds up to 10 days depending on the bank.